Grapzo is your hyper-local instant delivery partner for groceries, fresh produce, snacks, personal care, and more — delivered in minutes! Just order from our app or website and get essentials at your doorstep, super fast.
We offer a wide range — from groceries, dairy, bakery, and beverages to hygiene, baby care, and personal items. We also stock seasonal produce, snacks, and home needs.
We currently operate in [your city list here — e.g., Mumbai, Ahmedabad,Bhavnagar,Rajkot, etc.]. We’re expanding fast, so stay tuned!
We aim to deliver within 10–30 minutes, depending on your location and store proximity. You’ll see real-time delivery updates in the app.
Deliveries are available from 6 AM to 11 PM, with late-night delivery (12 AM – 6 AM) available in select locations.
Currently, address changes post-order aren’t supported. You can cancel and reorder with the correct address if needed.
Delivery charges may vary based on your order value, location, and ongoing offers. All fees are shown at checkout.
Yes, orders can be cancelled in the app while they are still being packed. Once out for delivery, cancellation isn’t allowed.
If your order is incomplete, expired, or damaged, you can request a return from the ‘My Orders’ section within: Perishables: 24–48 hours Groceries: Up to 72 hours Non-food items: 24 hours
Refunds are processed within 3–7 business days to your original payment method. Wallet refunds are usually faster.
Absolutely! All products are sourced from trusted vendors and delivered in safe, tamper-proof packaging.
Yes, and all such deliveries are discreet, with your privacy as our top priority.
Simply go to the app, find your order, and raise a return request with photos. Our team will resolve it quickly.
Grapzo is an ultra-fast delivery platform designed to bring groceries, daily essentials, and household items to your doorstep within minutes. We combine smart technology, local sourcing, and speedy logistics to redefine convenience.
You’ll find everything from fresh fruits and vegetables to snacks, dairy, beverages, personal care, baby products, and cleaning supplies — all in one place.
Grapzo currently serves [insert your cities/areas]. We are expanding quickly, so keep checking the app or website for updates on new service zones.
Nahi. Grapzo cigarettes ya kisi bhi tobacco-related products ka delivery nahi karta.
Hamare micro-fulfillment centers strategically city mein placed hote hain jisse aapke location ke closest store se turant pickup aur delivery possible hoti hai.
Haan, hum training, safety protocols, aur route optimization ke through apne delivery partners ki safety ko priority dete hain.
Order value, location aur offers ke base par delivery fee lag sakti hai — sab kuch checkout ke time clearly show hota hai.
Delivery slots subah 6 baje se raat 11 baje tak hote hain. Kuch areas mein all-night delivery bhi available hai.
Nahi, order place hone ke baad address change nahi hota. Aap order cancel karke naya order place kar sakte hain.
Agar order delay ho raha hai, toh aapko app mein live tracking aur support option milega. Support team turant help karegi.
Aap app ke "My Orders" section mein jaake kisi bhi packing phase ke order ko cancel kar sakte hain. Out-for-delivery hone ke baad cancellation possible nahi hai.
Aap product ke type ke hisaab se return request raise kar sakte hain: Perishable items: 24–48 hours ke andar Non-perishable: 72 hours tak Proof ke liye photo upload required ho sakta hai.
Is waqt rescheduling feature available nahi hai. Aap cancel karke naya order place kar sakte hain.
App ke help section mein jaake “Support” chat ya email support@grapzo.com par contact karke complaint raise kar sakte hain. Hum turant respond karte hain.
